Sam booked his 80-year-old grandmother on a flight from Florida to Nevada. He called the airline to go over her special needs. The representative listened patiently as he requested a wheelchair and an attendant for his mother because of her arthritis and impaired vision to the point of near blindness.
His apprehension lightened a bit when the woman assured him that everything would be taken care of. He thanked her profusely.
“Oh, you’re welcome,” she replied. Sam was about to hang up when she cheerfully asked, “And will your grandmother need a rental car?”
